KEY DETAILS Open Box items may show light scratches on legs, fabric pulls and slight fabric wear, and furniture pieces may require tightening or leveling. Items do not come in their original packaging. Please review the additional images showing the item's condition. Engineered wood frame. 360-degree metal swivel base. High-gauge sinuous spring and webbed cushion support. Seat cushion has a fiber-wrapped, high-resiliency polyurethane foam core. Seat firmness: Medium. On a scale from 1 to 5 (5 being firmest), we rate it a 3. Removable back cushion is filled with loose polyester fibers. This contract-grade item is manufactured to meet the demands of commercial use in addition to residential. See more . Made in Thailand. How to measure for delivery